Privacy Policy

1. Introduction

J Square Photography ("we", "us", or "our") is a media and photography company registered in Singapore. We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 ("PDPA") of Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or otherwise interact with us.

2. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, and mailing address provided when you enquire about or book our services.
• Event Details: Date, venue, type of event, and other particulars relevant to the services you engage us for.
• Visual Media: Photographs and videos captured during events or sessions as part of our services.
• Payment Information: Billing details necessary for processing payments, though we do not store full payment card details on our servers.
• Technical Data: IP address, browser type, device information, and browsing behaviour collected automatically when you visit our website.
• Account Information: Username, password, and profile details if you create an account on our platform.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide, manage, and deliver our photography, videography, and media services.
• To communicate with you regarding bookings, enquiries, quotes, and project updates.
• To process payments and manage invoicing.
• To showcase our work in our portfolio, website, and social media channels (with your consent where required).
• To improve our website, services, and customer experience.
• To send you marketing communications about our services, promotions, and updates (you may opt out at any time).
• To comply with legal obligations under Singapore law.

4. Portfolio & Media Usage

As a photography and videography company, we may use selected images and videos from our engagements for portfolio display, marketing materials, social media content, and our website. We will seek your consent before using identifiable images for promotional purposes. If you wish to opt out of portfolio usage, please inform us prior to or during your engagement, and we will respect your wishes.

5. Disclosure of Your Information

We may share your personal data with:

• Service Providers: Third-party vendors who assist us with payment processing, cloud storage, website hosting, and other operational needs.
• Event Organisers: Where necessary, to coordinate and deliver services for your event.
• Legal Authorities: When required by law, regulation, or legal process under Singapore jurisdiction.

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws in Singapore. Photographs and videos from completed projects are typically retained for a reasonable period to allow for client access and re-orders, after which they may be archived or securely deleted.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes the use of encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand user behaviour. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

9. Your Rights Under the PDPA

Under the Personal Data Protection Act 2012, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete personal data.
• Withdraw your consent for the collection, use, or disclosure of your personal data at any time.
• Request that we cease using your personal data for marketing purposes.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe as prescribed by the PDPA.

10. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: